Frequently Asked Questions

You’ll need a modern web browser (like Firefox, Safari, Chrome or Internet Explorer 6 and above). And to upload files, version 9 or higher of Adobe’s free Flash Player plugin is required.

Each file can be up to 1 GB and a fileset’s total size can be up to 10 GB.

Yes, account holders can upload more files to a fileset or delete existing files. However, guests cannot.

To download files, users must know the fileset’s unique address so it should be carefully guarded. In addition, account holders can password protect filesets for an extra layer of security.

If you have any idea for a new feature, we’d love to hear it. Please contact us.

If you need help with your order or you notice that something’s not working correctly, please contact us.